IT  |  EN  |  DE  |  RU


Terms and Conditoins

The terms and conditions of sale below (hereinafter "T & C") apply to all contracts of sale between Grazia Gichi Luxury S.R.L., with registered office PIAZZA VITTORIO VENETO 16-18 - CAP 50026 Mercatale - San Casciano Val di Pesa (Fi) (hereinafter "GRAZIA GIACHI LUXURY") that operates this website and the customer whose place of residence may be located in any country where this site is or will be active (hereinafter the "Customer") .

The customer must read these T & C before making a purchase order on this website since the orders to purchase items made ​​on this website are subject to T & C. The customer, with the acceptance of these T & C, agrees and declares to be a consumer and buy the items of GRAZIA GIACHI LUXURY exclusively for personal use and not for resale in a trade or business of any kind . In order to safeguard their legitimate rights and interests inherent in the trademarks and goodwill associated with the consolidation of GRAZIA GIACHI LUXURY, we reserve the right to be free and to reduce the quantity of items purchased GRAZIA GIACHI LUXURYon this website.

1. Orders placed by customer shall be binding only after acceptance GRAZIA GIACHI LUXURY by GRAZIA GIACHI LUXURY deposits and further confirmation that the customer GRAZIA GIACHI LUXURY will send by e-mail. GRAZIA GIACHI LUXURYmay in its discretion refuse an order or decide to accept in whole or in part, any changes requested by the customer, provided that such requests are received at GRAZIA GIACHI LUXURY prior to shipment of items selected.

2. If one or more of these items in the order of the customer are not available (not just temporary), GRAZIA GIACHI LUXURY will have no obligation to supply, in this case GRAZIA GIACHI LUXURY will notify the customer of the unavailability of the item ordered and refund any amount already received in payment as the price of the item in question.

3. The sales agreement between grace GRAZIA GIACHI LUXURY and the Customer shall be deemed perfected with the written confirmation to be sent to the customer by e-mail of GRAZIA GIACHI LUXURY.

4. The prices of the items will be billed in Euros. GRAZIA GIACHI LUXURY will do its best to guarantee that the prices indicated on the website are correct and updated. Shipping costs will be FREE for orders over € 350,00 for amounts less than requested will be charged a fee to the customer at time of order, by country of destination of goods (€ 32.00 North America - Central America, South America, Asia and Africa € 48.00 - € Europe 24.00).

5.The delivery of items purchased by the customer will be made to the delivery address indicated. All of our items are exclusively handmade, Pert, being unique, it can take from 10 (ten) to 15 (fifteen) days to pack. Delivery times may vary depending on the country and the availability of the delivery for a maximum period of 30 (thirty) days from the date of order. Where delivery is delayed for reasons beyond the reasonable control of GRAZIA GIACHI LUXURY, the customer will be notified of the new delivery date.

6. Payment will be made by the customer when ordering by credit card via PayPal or bank transfer as indicated in the email order confirmation.

7. GRAZIA GIACHI LUXURY field has the right, at its discretion, to refuse, suspend or cancel the delivery or fulfillment of any of the obligations that derive from the sale contract signed with the customer in the event of substantial failure by the Customer of the obligations these are derived from sales contracts signed with previous or ongoing GRAZIA GIACHI LUXURY.

8. The Customer may return items purchased, without any criminal charge, without being required to provide an explanation, within ten (10) calendar days from the date of receipt by the customer of the articles in the subject. Following the return of articles GRAZIA GIACHI LUXURY mines by the contract of sale shall be deemed void for all purposes and all of its obligations, rights or claims also forfeited, without prejudice, however, that if the deposits are returned items damaged in GRAZIA GIACHI LUXURY will have the right to withhold pay for the items already made by the customer.

Before you send back the items to GRACE mines by the customer should call 0039 055 8544671 to get the authorization to proceed with the return.

You will have no right to terminate the Agreement if the products supplied are covered in the categories: * Custom Itemsi

Gli articoli devono essere spediti a GRAZIA GIACHI LUXURY con una spedizione unica a mezzo corriere o posta raccomandata entro dieci (10) giorni di calendario dalla data di ricevimento degli articoli da parte del Cliente.

Oltre a quanto riportato nei termini e nelle procedure che precedono, il diritto al reso da parte del Cliente verrà considerato esercitato in modo corretto quando saranno state rispettate le seguenti condizioni:

Articles should be sent to GRAZIA GIACH LUXURY sleeps with a single shipment by courier or registered mail within ten (10) calendar days from the date of receipt of items by the customer.

As well as written in the terms and procedures set out above, the right to made ​​by the Customer will be deemed exercised properly when they were under the following conditions:

  • a) Articles that are made must not have been used, worn, washed or damaged;
  • b) items must be returned in original packaging with any accessories;

Upon receipt of returns, GRAZIA GIACHI LUXURY verify compliance with the above procedure and the strict observance of all conditions of the case. As soon able to confirm that the requirements have been met, GRAZIA GIACHI LUXURY will send the customer an e-mail confirming acceptance of the return and start the refund procedure so that the customer receives a refund than you paid for returns within thirty (30) days, regardless of the mode of payment adopted previously by the customer. The repayment of the amounts paid by the customer will always be done solely for the benefit of the customer who made ​​the payment.

In the event that the conditions referred to in subparagraph a) should not have been met, the customer will not be entitled to a refund of the amount paid to GRAZIA GIACHI LUXURY LUXURY mine, and the Customer will be entitled, at their own risk and expense, to be send back the item, except that if the customer does not ask to get back to the article, GRAZIA GIACHI LUXURY LUXURY will have the right to hold him together with the amount received in connection with the transaction.


10. In the event that one or more provisions of these T & C found to be void, voidable, illegal or unenforceable, that does not involve the total ineffectiveness of the T & C. The person (s) available (s) failure (s) is (are) replaced (s) from another (other) standard (s) valid (s), in (s) will (i) having regard to the intention and the content (s) own (s), in respect and in accordance with local regulations.

11. These T & C are subject to Italian law. Any disputes arising shall be referred to the exclusive jurisdiction of competent court of the city of Florence (Italy).

Translator's note: "As is" is a legal term which is untranslatable used to exclude certain implied warranties in the sale of a product.